About Us

Helping patients, clinicians and managers

You can only improve what you can measure.

We help people (managers, clinicians and patients) improve quality.  Health services can help people live happier, healthier lives, giving better outcomes and experience.

Our measures are short, quick and easy to use. We use surveys to ask asking people what they think. We show the results in a simple format, which is easy to understand.

Our measures are independent of condition (apply to all patients and staff), and work in the same way. They can be swapped in and out, to let you measure what you want. The measures are published in peer-reviewed journals.