Our Services


Planning – with focus on PDSA



Be clear about what you want to measure. Then we can help you design surveys and processes needed, including who does what, when and where.


Set up on our survey engine to maximise response rates


Real-time interactive results dashboards show you how you are doing


Interpret the results and make further improvements

These PROMs and PREMs are short, easy to use and applicable to all types of patient. This means that you can use them to measure the impact of innovations in terms of outcomes, experience and readiness to innovate. With many options, you can choose measures for different needs or KPIs. We have different variants for patient, staff or carer use.

See example survey

Using Results

See your findings on the results Portal in near real time. This lets you display them as charts or tables to understand what is happening and take action to improve things.  With bespoke dashboards for every service, automatically updated, it is easy to see what really matters.

Understanding your results

See example dashboard