Staff Measures

HowRthey is a staff-reported measure of need and risk for people who cannot answer surveys themselves (e.g. patients with dementia). Carers, family or professional staff can use howRthey for the people they care for, to help spot changes and trigger timely intervention.

Staff howRwe is a short generic staff reported experience measure, which measures staff perceptions of the care and service provided. It is suitable for all types of patient and care setting.

Work Wellbeing Score (WWS) measures staff wellbeing in terms of job satisfaction, worthwhileness, happiness and anxiety. WWS is based on ONS4 personal wellbeing questions.

Job Confidence Score (JCS) is a short measure of staff’s confidence to do their job, addressing knowledge, self-management, access to help and involvement in decisions.

Better care integration is essential to improve the efficiency and effectiveness of new models of care.